Privacy Policy

TOGA Soluciones Integrales Privacy Policy

Last updated: March 25, 2024

Welcome to the Privacy Policy of TOGA Soluciones Integrales, located at Avenida Insurgentes Sur 1458, Interior 19 and 20, Colonia Actipan, Benito Juárez, Mexico City, ZIP Code 03230, hereinafter referred to as TOGA. This document, applicable to our website and all our services, outlines how we collect, use, and protect users’ personal information, reaffirming our commitment to privacy, transparency, and the safeguarding of entrusted data.

Personally Identifiable Information

We may collect personally identifiable information from users in various ways, including (but not limited to) when users visit our site, register, place an order, respond to surveys, complete forms, or engage in other site-related activities. This information may include: name, email address, postal address, phone number, or payment data. Providing this information is voluntary.

Non-personal Information

We may also collect non-personal technical data such as browser type, device information, or operating system, to enhance user experience and optimize website performance.

Use of Cookies

Our website may use cookies to improve navigation. Users can configure their browser to refuse cookies; however, some features of the site may not function properly as a result.

Use of Collected Information

TOGA may use users’ personal data for the following purposes:

  • To provide customer support and assistance
  • To personalize user experience
  • To improve our services and website
  • To process orders or requests
  • To manage surveys, contests, or promotions
  • To send informative or marketing communications, with prior consent

Use of WhatsApp and Messaging Platforms

By providing your phone number, you consent to TOGA contacting you via WhatsApp Business or other messaging platforms for service, updates, or promotional purposes. You may withdraw your consent at any time by replying “STOP” or by writing to: privacidad@togacs.com

Data Protection

We use encrypted channels (SSL) and robust security measures to prevent unauthorized access or alterations to personal data. We do not store payment information.

Sharing Information

TOGA does not sell or rent personal information. We only share data with third-party service providers strictly necessary for operations (e.g., newsletter platforms, cloud services), and always under contract and with user consent.

Third-party Links

Our website may contain links to external sites, which have independent privacy policies. TOGA is not responsible for the content or practices of these third-party websites.

International Data Transfers

If it becomes necessary to transfer data to providers outside Mexico, we ensure the use of certified platforms that comply with appropriate data protection standards.

Children’s Privacy

We do not knowingly collect personal data from minors without parental or guardian consent. If such data is identified, it will be promptly deleted.

ARCO Rights and Contact

In compliance with applicable regulations, users may exercise their ARCO rights (Access, Rectification, Cancellation, and Opposition) by sending an email to:

privacidad@togacs.com
Subject: “WITHDRAWAL OF CONSENT” or “DATA RECTIFICATION”

TOGA will respond within 5 business days of receiving the request.

Changes to This Policy

We reserve the right to update this policy at any time. Users will be notified through our website. Continued use of the site implies acceptance of any modifications.

Contact Us

For any questions or comments about this policy, please write to:
privacidad@togacs.com